Reflection

Reflection 1: My Prospective sheer 1: title of respect Slide Slide 2: My settings In the following notes and correspond slides I depart be discussing a focus wrongdoing I do and what the repercussions of my actions were based on the decisions I made. I will in any case be discussing what I learned from my experience. The location of my bad management decision occurred in Tampa International Airport (Tampa FL). I feat for Delta Air Lines at the departure gates. It was regular business Monday and regrettably a parvenue York flight got returned to the gates due to robotic problems. All passengers were de savorlessd and lined up at the gates for in store(predicate) accommodations. Slide 3: My plans I was very new in the company and did not involve a lot of experience closely operational plans. I did not have plenteous time for job epitome and had to start conveying with passengers as the rest of my team. Slide 4: My inner thoughts, feelings, desires My first passenger was a med solelyion member with the highest stead in the company. Those types of passengers commonly have a lot of expectations. They sanely much know everything about company and understand several(predicate) situations. unfortunately that was not my case.

As soon as I said that plane is going to be delayed for some other hour and at that place is nothing we could do about it, the passenger started to scream at me. I tried to apologize about it, but it looked kindred apology was not accepted. I sincerely needed to countenance other passengers also so I thought that the trump out thing to do is ignore the passenger that was complai! ning. He was really mad and foiled saying that this was not right situation towards work and passengers. At that point I wanted skillful walk off and never come back to work again. But apply positive reinforcement I overcame all the obstacles. Slide 5: My Actions I had to use the help of my supervisor. Unfortunately while my passenger was screaming and I was ignoring him we missed chance to birth him on next flight. It was not going...If you want to get a blanket(a) essay, order it on our website: BestEssayCheap.com

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