Questions for Discussion Assignment #1 1.Why is an understanding of the buying authority of the customer insufficient for favored stock sector good deal? (Q. 1, P. 83) -In set up to be victorious in job market the companies will arrive at to not solely understand the behaviors of the purchasers-customers, just also slang an understanding in the relationship amongst the emptors and the seller (our company). If in consumer marketing, having the consumers loyalty is very important, in B2B marketing it is even more crucial. -As my dad, a very successful entrepreneur and my role model, often says: in business to business world, relationship and trust determines the forthcoming day of our companys doing. -The relationship understanding is far more crucial than solitary(prenominal) understanding the buying behavior of the customers because if we treat the buyers passively, we will have a flawed relationship and faulty strategy. Also, by gaining the buyers trust , we will not only have their future support, but also obtain new profitable relationships referred by them. 2.How can customer nourish be defined? (Q. 1 ,P. 114) -According to businessdictionary.com, customer survey is The difference amid what a customer gets from a product, and what he or she has to give in aim to get it.
In early(a) words, it is a tradeoff between what customer receives and what he/she gives up in lodge to get it. -And this surveys light also depends on the era frame or stage of customer life-cycle, in other words. Our textbook suggests that the nature and determinants of customer value may miscellanea dep ending on the stage in the life-cycle; pre-p! urchase, post-purchase and long-term criteria for customer value assessment may be different. -Also, customer value can be determined by the get a line of value of what the customers want, in specific situations, with the help of the go in order to achieve a desired purpose. Therefore, the customer value is also defined by customers perception of...If you want to get a full essay, order it on our website: BestEssayCheap.com
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